Website Reviews

Folaya.com Review [July] – Is This an Online Scam Site?

Folaya.com Review

Folaya.com Review [July] – Is This an Online Scam Site? -> In the above article, you will know about the authentication of the website.

Do you want to get everything of your need delivered to your door? Then folaya.com is one such trending website for all your needs.

Here you can know all about Folaya.com Review, by which the customers can decide whether it’s safe to get the merchandise from this website or not.

The folaya.com is a United States based company that delivers all over the world. Folaya com Reviews can help understand the customer whether the transactions done from the website are safe or not. 

What is Folaya.com?

Folaya.com is a US-based online website. It offers a wide variety of product ranges varying from women and men fashion, furniture, décor, and a lot of other merchandise.

The website offers free shipping and many other such offers and facilities to the customers. 

The website has a return policy on the products purchased for 30 days. But the shipping amount and the delivery amount has to be paid by the customers only.

They also offer a secure payment gateway to the customers.

The company only returns and refunds if the merchandise is in its original packaging and is unused. It should also not have any body odour or any other smell. 

The company claims to take only 3 days to process and get the order ready for the customers. So in case, customers want to cancel their order they have to do it within 24 hours of placing the order. Otherwise, it won’t be cancelled, and no refund will be provided.

Also, the gift items and sale merchandise won’t be refunded by the website to the customers.

Specifications of folaya.com

  • Products: Women and men’s fashion, accessories, furniture, marriage décor, garden décor.
  • Company: Folaya.com
  • Parent Company: Not Mentioned
  • Email ID: support@folaya.com
  • Address: 2411 Bhane Street, Saint Louis, Missouri, 63123,United Sa tates
  • Contact Number: 8002248317
  • Return: Within 10days from receiving the order. 
  • Refund: within a few days only if the company approves that the returned item clear all the norms.
  • Customer Service: 24/7 customer service available
  • Shipping: Free Shipping on all the orders
  • Offers: 30-day money-back guarantee
  • Delivery: All over the world
  • Mode of Payment: Paypal, Credit card and debit card
  • Delivery time: Within 7-15 business days
  • Cancellation: Within 1-day of placing the order.

Pros of folaya.com

  • They have a valid SSL connection.
  • FAQ Page is given on the website.
  • 30-day money-back guarantee offered by the website.
  • Guarantee of secure payment is offered by the website.
  • Website provides a 24/7 customer service facility.

Cons of folaya.com

  • While returning merchandise the shipping charges and the delivery charges of the product have to be given by the customers only.
  • Website has no social media presence.
  • If you want to change your size, the customers have to pay $3 for every size change.
  • Merchandise on sale or gift items cannot be returned.

Customers feedback of folaya.com

As this website is new, not many reviews are available online.  Some of the customer reviews found online are mentioned here.

The customers have mainly given negative feedback about the website. According to them, while making a transaction through PayPal, it shows the address of china when the company has given the address in the United States. 

The customers have also ordered the products from the website and they have never received them. 

Also, a few customers received the products which were very different as shown on the website. On returning the products, customers have not received their refund back. The phone number mentioned on the website is fake and there are replies of the customer’s emails. 

The customers are not at all satisfied with the services provided by the website.

Final Verdict

The website was launched only a few days ago. The policies that are mentioned on the homepage of the website are very much different from the policies mentioned inside the particular sections of return, refund, and shipping.

They claim to have free shipping, but they charge shipping fees of $5.99, which may vary according to the orders. They also charge fees of $3 if any customer wants to change their size.

The contact details that have been provided by the company are fake. They do not even reply to the emails. Also, they do not have any presence on social media as well.

There are a lot of points mentioned in the article, which points in the direction that the website is a scam. Also being a very new website and with very few customers reviews present online, the quality of the product and price comparison in regards to other websites cannot be judged. 

8 Comments

  1. folaya.com is a fraudulent website. I made a purchase on this website thru PAYPAL. When I received an email from Paypal regarding my payment it stated the payment was sent to someone in China. I felt something was just not right as the website said they were located at 2411 Blane Street, Saint Louis, Missouri, 63123, United States. support@folaya.com; 800-224-8317. I googled the address and it doesn’t exist, the contact phone number belongs to Direct TV. I called it and that is who answered. No email responses from the email address. I should have checked their information before placing an order but that is my mistake. This fraudulent website needs to be shut down. Please investigate this website and don’t allow more people to be ripped off by someone who has given false information to create a website to steal money. If you need any more information, feel free to contact me. Thank you!

    1. Thank you for your warning. Unfortunately, I already bought and paid for 1 item. I contacted immediately Papal to cancel but Paypal said it was a legitimate transaction. How can you get your money back?

      1. check out “folaya” on You Tube

        UPDATE: When you filed your complaint with Paypal, did you report it as an unauthorized transaction? I did and they denied me twice. I finally got to talk to a representative on the message center, located on the Paypal website. I sent him my original complaint and why I felt the folaya website was fraudulent. False address, contact info, and phone number. And the fact that the payment was sent to someone in China when their website stated it was located in the US. And also they don’t reply to emails. The rep escalated my complaint from unauthorized use to fraudulent website. The rep was very understanding of my situation and very helpful. This is the only way I found to get your transaction reopened and reported. So far the seller has not responded to Paypal. Below is the response from Paypal that they are investigating it

        UPDATE FROM PAYPAL:

        Filed Case
        Jun 22
        We’ve contacted the seller
        Seller is expected to respond before Jul 04
        We’ll review the info
        This usually takes 5 days
        Estimate case resolution
        Jul 10
        What’s happening with your case?
        We’ve contacted the seller for more information on the issue you’re facing. This information will help us understand your case better and also reach a faster resolution.
        What happens next?
        Once we receive the information from the seller, we’ll review and update you on the case status. We’ll let you know if we need more information.

    2. Hello . I ordered something from there. They don’t respond to emails. The number is a sales line. I need help please.

  2. This is a scam website. The customer service line is a host of scam offerings. The location doesn’t exist as well. The payment through paypal went directly to China. DO NOT ORDER FROM THIS SITE!

    1. Check out “folaya” on You Tube

      UPDATE: When you filed your complaint with Paypal, did you report it as an unauthorized transaction? I did and they denied me twice. I finally got to talk to a representative on the message center, located on the Paypal website. I sent him my original complaint and why I felt the folaya website was fraudulent. False address, contact info, and phone number. And the fact that the payment was sent to someone in China when their website stated it was located in the US. And also they don’t reply to emails. The rep escalated my complaint from unauthorized use to fraudulent website. The rep was very understanding of my situation and very helpful. This is the only way I found to get your transaction reopened and reported. So far the seller has not responded to Paypal. Below is the response from Paypal that they are investigating it

      UPDATE FROM PAYPAL:

      Filed Case
      Jun 22
      We’ve contacted the seller
      Seller is expected to respond before Jul 04
      We’ll review the info
      This usually takes 5 days
      Estimate case resolution
      Jul 10
      What’s happening with your case?
      We’ve contacted the seller for more information on the issue you’re facing. This information will help us understand your case better and also reach a faster resolution.
      What happens next?
      Once we receive the information from the seller, we’ll review and update you on the case status. We’ll let you know if we need more information.

  3. I made a purchase on this website Jun 29th 2020, and then I realized it was a fraud website, my money went to a paypal account in China. The phone number is a phishing number and the address doesn’t exist. I tried to call paypal but no real person could answer.

  4. This website is definitely a scam and needs to be shut down, and the owner needs to be held accountable. I made a mistake of ordering and making an account on it. My payment on PayPal went to someone in China. My account info disappeared on the website. I called the support line and it was a fake phone number of advertisements. The address of the business also doesn’t exist. Paypal finally refunded me after the seller never responded to them, but my personal info has been stolen.

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