Website Reviews

Testngo Reviews {Jan 2022} Is This A Legit Business?

Testngo Online Website Reviews

This article helps you know more relevant information about the Testngo Reviews, and whether this site is legit or a scam.

Are you worried about your covid test and you want to fly somewhere? Is the covid test bothering you? You don’t need to worry as Testngo is here to help you out. It is a United Kingdom-based site that provides authorized and proper testing and certificates to help you fly with ease. The outcomes will be given the same day with the papers as well. But there are some controversies regarding the Testngo Reviews. To sort things out and to get more information considering this, continue reading this article.

What is Testngo.com?

Testngo is ready to deliver abrupt, effortless, and convenient COVID-19 PCR testing for tension-free travel. They are partnered with the NHS trusted labs, and the results are promising to be valid and immediate.

Their duties are the United Kingdom enrolled employment industry under the signature Testngo, and it functions with planned testing supporters and laboratories. They have been authorized and are permitted to procure PCR lab testing and the mandatory certificates for Fit to Fly and other examinations expected for travel.

To know whether Is Testngo Legit or not, read below the specifications.

Specifications-

  • Website- testngo.co.uk
  • Creation date- 28th, May 2021, Friday at 12:00 am
  • Availability- Live chat from Monday to Friday 9 am to 5 pm
  • Email Id- info@testngo.co.uk 
  • Category- Travel clinic
  • Address- 160 City Road, Kemp House, EC1V 2NX, London,  United Kingdom
  • Social media handles- Facebook, YouTube, and Twitter.
  • Payment methods- Amex, JCB, Visa, Discover, Mastercard, PayPal
  • Charges for errors- £30
  • Charges of the test- Not given
  • Contact number- 03301334454
  • Cancellation policy- No cancellation after the visit.
  • Testngo Reviews– positive and negative, both present.
  • Necessities to book a test- passport, flight tickets, personal details, and access to email.
  • Refund policy- No refund policy.

To fulfill your curiosity, we have collected some pros and cons also. Below are the points-

Positives-

  • Easy to get this done at home.
  • It will help you to travel stress-free.
  • It has a valid HTTPS association. 
  • Any blacklist device doesn’t discover the site.
  • Surveys are pretty favourable.

Negatives-

  • The website is very young. 
  • Strict policies.
  • The trust index is shallow, 7.7 only.  
  • Website rage is also very low.
  • It is poorly designed, and many factors are absent on the official site. 

Is Testngo Legit or Scam?

Whether a website is legit or not, let us discuss some points before making any conclusion.

  • It is a very new and young website (created on 28th May 2021).
  • It has a legal HTTPS connection, but this does not make any website a legit one.
  • The trust index found is just 7.7 out of 100, which is very bad.
  • Website popularity- 1713248, poor.
  • It is a government-approved Covid testing clinic, as per the official website.
  • While looking for Social media, we found significantly fewer details are available, and the Twitter account was suspended
  • Testngo Reviews are found to be both negative and positive.
  • They have rigid refund and cancellation policies.
  • Live Chat option is present for instant query and resolution.
  • Phone and WhatsApp numbers are also present separately.
  • From the reviews, we have found the number and service contact given by the website are active.

The legitimacy factors found are not so good and the trust score and suspended social media link make this portal more scam, but still, we are in doubt as few mentioned positive factors make it a dubious platform. So, for more clarity, let us share some customer reviews in detail.

Testngo Reviews- 

Below are some reviews stated by the customers.

  • One customer stated, “They are unethical as they seized his cash and never mailed the assurance for the 2-day Covid rescue queries.”
  • One said that he was facing an issue while exploring the portal, and all the problems were resolved after thumbing on the “Live Chat” option.
  • One customer also said “Thank you” to Mason and Georgia for answering so quickly.
  • One stated, “It was a terrible test for him. It’s been 3 days, and he hasn’t got his results yet.”

This website seems dubious from the above factors and reviews, so we recommend analyzing all the factors before opting for this website.

Click here to know more about PayPal Scams.

Conclusion-

After going through the Testngo Reviews, we can say that reviews are mostly favourable, but we can’t ignore the negative points such as trust score and suspended social media link. After reading the journals of dissatisfied customers, we would advise you to do deep research   before doing anything.

Furthermore, if you want to comment on this, comment here.

Also, read about Credit Card Scams.

23 Comments

  1. We used Testngo in Norwich via mail. They are SHOCKING! no one ever responds to phones, they do not respond to emails and they haven’t sent the results far beyond the promised 24 hours so we’re about to miss a flight. They should be fined!

    1. Hello Michal! Thank you for sharing your precious remarks here. This will be useful for other readers also. Thank you! Take Care!

  2. Paid for a day 2 test, never turned up, no communication via email,, can’t see live chat option on website, no response to emails,
    Avoid using save money pay a walk in centre local to your home

    1. Hello Stacey! Thank you for expressing your views and sharing your experience here for this particular website. Yes, the other users are also facing the same issue, and your review will be helpful for other readers also. Thank You! Take Care!

  3. I had a problem with this company !! I bought 4 tests. The company sent me the information that I will receive the tests the next day. Shipment did not arrive !! Only by good fortune did I pay via PayPal. PayPal returned the money. No contact by email with company. An icon with a chat symbol is shown on the store page. I started a chat many times. SORRY FOR THE MOMENT, WE CANNOT ANSWER YOU / WRITE AN EMAIL PLEASE. But no one replies to the e-mail !!! There is no phone number on the store’s website and there is no I DO NOT RECOMMEND!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    1. Hello ~bajk4! Thank you for expressing your review and experience with us. Yes, all the other users are also facing communication problems from this online site. It is pleasant to know that you have used PayPal and have got your money back. Your review will be helpful for other upcoming users also. Thank You! Stay Connected! Take Care!

  4. Terrible! They sent my test package out as expected but I have not had the result! I have emailed, then the next day (today) I tried the “live chat” which didn’t work at all, so I sent another email and still nothing! Today I had to go and have a test done again through the government. I did not pay by PayPal so I’m hoping I have a refund. I will certainly not recommend this company.

    1. Hello Renate Nicholson! We appreciate that you have shared your valuable experience here and have visited our site. Yes, everyone is facing the same issue. We also hope and pray that you may get your refund. Thank You! Stay Safe! Stay Connected!

      1. ORDERED & PAID FOR MY TEST ONE WEEK AGO, HAVENT RECEIVED IT YET! TRIED EMAILING NUMEROUS TIMES WITH NO RESPONSE, LIVE CHAT IS DUD AS WELL!
        NO CONTACT PHONE NUMBER EITHER, VERY CONVENIENT FOR THEM!
        PLEASE DO NOT USE THIS COMPANY!!

        1. Hello Tina! Thank you for posting your feedback here on our site. It is very disappointing that you have not received your test kit, even after paying them for the same. The other buyers also face the same problem from this platform, and this company is not responding to the buyers. They are merely taking advantage of this tough time and the pandemic. Your review will help spread awareness about this platform, and other readers will also keep themselves protected from scams. Thank you! Stay Safe! Stay Connected!

          1. How can i get a refund & who can i report them to for taking people’s money & not providing a service?

          2. Hello Tina! We appreciate that you have shared and expressed your concern here. You may report or update at your respective area cell or apply for a refund as per the means of payment used, such as PayPal or credit card. It is a request to keep us updated about further updates so that other readers may also get acquainted with it. Stay Safe! Thanks & Regards

  5. My son is flying home tomorrow. He never did receive his test results from this site, despite around twenty emails. I kept quoting his name and date of birth. A reply on a review page stated they couldn’t find his data! This company is a SCAM. Do not use.

    1. Hello Carol Austin! Thank you for sharing your experience here. Yes, everyone is passing through the same disappointment from this site as the company is not responding. Your review will be helpful for everyone, and they will be able to stay alert of the scams. Thank You! Stay Safe! Regards

  6. DO NOT USE THEM! PAID FOR MY TEST, NEVER RECEIVED IT! NEVER GOT BACK TO MY EMAILS. THEIR LIVE CHAT IS DUD TOO!
    DONT USE THEM!!
    THEY ALSO DELETED MY LAST MESSAGE TOO!!

  7. YOU SHOULD BE ASHAMED OF YOURSELVES FOR NOT PROVIDING A SERVICE TO THE COMMUNITY THAT HAS NO CHOICE BUT TO BUY THESE COVID KITS!!

  8. Testngo very bad service I bought my day2 pcr test online,I sent back my test but they didn’t sent the result,said 24hrs result it’s been 9days of waiting,I ‘ve sent emails no reply,in chat nothing is clear,how could they’re doing that system to serve the people?they must do their job properly,don’t trust them!

    1. Hello Medy! Thank you for updating here your detailed review. Yes, other users face a similar issue: not responding and communicating. Your review will keep other readers updated and informed about this platform. Thank You! Stay Connected and Stay Safe!

  9. Absolute scam of a company – never got the 2x 2 day Pcr test (booked end of November). Couldn’t get hold of them until my 6th email threatened them with legal action – then they replied they would send refund…. If I changed my trustpilot review. I said no until I got a refund – which never materialised. Out of 1959 reviews, 76% are bad ie over 1489 people (mostly people didn’t receive tests or refunds like me). New negative reviews every day, yet the inept agencies who are meant to deal with these criminals do nothing. 🙄.

    1. Hello Mike! Thank you for posting such an alerting and alarming review here for this online platform. This will help other readers and prospective buyers also. Take Care! Thanks & Regards

  10. I ordered 4 tests in December 2021. The next day delivery date was not met. I haven’t received it for a period of several days. I was able to get my money back because I paid with PayPal. Never again!!

    1. Hello! We are glad your money was back and did not become a part of the scam. But still, we do recommend reading all the details for the legitimacy criteria before investing in any online business. Stay safe & alert.

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