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How to Get a Refund on Paypal If Scammed?

How to Get a Refund on Paypal If Scammed

How to Get a Refund on Paypal If Scammed >> The article is all about getting a refund on products through PayPal when you paid on any scammed online site.

What do you have paid for some products or services through PayPal but didn’t receive it? What about the refund on PayPal? If you are fond of online shopping, you may have some good and bad experiences that sometimes may not plan as we think. 

The chances may be that the product ordered never arrived, or it was not as expected according to the seller’s description. When you look for any seller’s response, then get nothing. So, you have only one fairway to get a refund. It is applicable all across the world, including the United States, Canada, Australia, United Kingdom, and so on.  

So, if the payment has made through PayPal, they have Buyer’s Protection Scheme that includes all the available purchase amounts, including the shipping cost up to the value of $20,000. So, you have some other ways available to the question “How to Get a Refund on Paypal If Scammed?” 

What protections will you get under PayPal’s Buyer Protection Policy?

Here are two scenarios that have covered under the buyer protection policy which have given as follows: 

  • When you didn’t receive the product, then you can claim “item not received.” 
  • When you received the item but not the one as mentioned by the site, then claim “item significantly not as described.” It includes defective, damaged, and counterfeit products or the items that haven’t received ultimately. 
  • This policy also covers all the intangible items such as e-tickets that may be canceled due to event annulment or the software you purchased that does not make able to download. Now, open a dispute to let the process begun.

How to commence a dispute? 

When you bought the item from any merchants of the PayPal, then you need to follow the steps which have given as below: 

  1. Sign-in into your account through PayPal website or app.
  2. Head to the resolution centre to open a dispute within 180 days from the day of purchase.
  3. Tap on “Dispute a transaction’.
  4. Choose item dispute.     

On the other end of the spectrum, it feels like PayPal proffers you the kind of free from risk online shopping options you seek. However, it would be best if you stay aware of the limits, and this protection is not better than credit card chargeback from PayPal.

What is Chargeback? 

As defined by PayPal, when the consumer files a chargeback through the credit card issuer, it indicates that they are disputing a charge and asking for a refund. The buyers have a right to demand a refund on transactions made and inform the credit card company to cancel or refund the payment.  

Why to use Chargeback? 

In the case of a chargeback, the fund on the seller’s account will be freeze by PayPal. There are various reasons due to which you need to use the Chargeback as given below:

  • When the buyer does not get the product. 
  • A damaged or defective product has received. 
  • The buyer does not remember the payment on the credit card. 
  • The buyer gets a charge for one transaction more than once. 
  • When the payment did not get authorized by the buyer. 

How does PayPal Chargeback work?

Usually, the buyer claims for a chargeback, the service connects the consumer’s credit card issuer. In the case of the chargeback process, there is no authority in the hands of PayPal. 

Here are some steps that is how Chargeback works. 

  1. The buyer requests the credit card issuer for a chargeback and the full info, either through a call or email address. 
  2. Then, they inform the official merchant bank of PayPal and ask to withdraw the respective funds. 
  3. Then, PayPal freezes the chargeback funds and deems watertight. 
  4. Then, notification has sent to both buyers as well as sellers via email. PayPal asks for all information as required to get the money back.     

Frequently-Asked Questions relating to PayPal Chargeback

While taking any step against the scammers or fraud purchase, buyers may have some doubts. We have some questions here that anyone wants to ask before proceeding for any dispute or refund claim. Let us take a peek at these questions to know more about thesame.  

  • How to Get a Refund on Paypal if scammed

The process of getting the money back from PayPal is easy and can be done by claiming a dispute with the help of the dashboard. The decisions or responses will take around five to ten days and have typically ruled buyers’ favor. 

  • Is there any PayPal chargeback fees?

No, there is no fee or claim charges for getting money back through the PayPal Chargeback method. You can file a complaint without any cost at all. So, it is fully free. 

  • Can I get back money from friends and family disputes on PayPal? 

No guarantee has given by PayPal to get the money back from kith and kin. Even there is no such protection rules related to money transferred to any friend or family member. So, if you do not know the receiver, then do not transfer funds to them.   

  • Can PayPal payment will be reversed? 

Yes, it is possible to reverse the payments when the Chargeback has claimed by the buyer. The customer has the right to ask the credit card provider to get the payment back that has done via PayPal account. 

Final Conclusion 

To encapsulate, one of the most popular online Payment platforms across the globe is PayPal. If the buyers do not know about the refund or disputes, they should learn about the Chargeback and buyer protection policy of PayPal. 

Make all payments wisely and stay away from scammers.   

Kindly mention all your thoughts as well as questions below to clear out all doubts. Please voice your problems, if any.  

We are happy to assist you!!


  1. PayPal is worthless. I ordered $100 worth of clothes for myself from a Facebook store. After about 3 months, my items came. It was apparently someone else’s order. Not one thing I ordered was there and not one thing I was sent I’d consider wearing. I tried contacting the store but, surprise! The store no longer exists. The email came back. PayPal got in touch with them and got an address for me to send the stuff back. They said get a tracking number. Apparently I didn’t do it right and got a postage number/receipt number. So PayPal said they wouldn’t give me my money back. So then I was out $130 and had nothing to show for it! A few days ago, 4 months after I mailed it, it came back return to sender. Even after it coming back because they gave a fake address, PayPal still says too bad.

      1. I ordered 2 dresses till now didnot received the product….. send me products or return my money fake websites cheating people

  2. i have ordered a product on 16 of august and on the next i getted a text message that my product is shipped on 17 august but after 17 i didn’t get any text or any update about the order.I also have contacted your site by sending email on your site but no one responded. So please let me know that when i will get my product and when it will reach
    MY ORDER NO-2310
    I want my money back

  3. Me also ordered a kurti, my order number is 2670 , paid also 399 but yet not delivered my product, please help me out of this

  4. I have ordered Maroon lehenga choli on 16th of August. I still did not get any message I try to contact them but no answer from them. If you cannot send our orders then return our money. If you are a fake that money will not bring any good luck for you

  5. They r such a fake people…I ordered some garments on 1st of septemper and in nezt 3 days i got msg that ur order has been shipped and then i didn’t not get any response from them..Today is 14 september still not get my order..i need my money back or send my order …ur phone number is also not working..send my order as soon as possible ..Its been 14 days…i recommend all of u .. don’t buy stuff from here …they don’t work sincerely..

  6. I ordered one of those fake puppies and haven’t received it. And I can’t get in touch with anyone plus I paid with my credit card. What can I do to get my money back???

  7. Me also ordered combo kurti set my order no is 8051 paid also 299 rs/- but yet not delivered my product…plz help me I want my money back…plz

  8. I order some shirts on trisumori but I haven’t received my order yet but they sent me a email back today saying they will be mailing my things out soon so should I still wait on it or get my money back ASAP ?!

  9. I also ordered a gimbal but not received any order and now I can’t reached the website and not getting any response from
    My order no is#1099

  10. I ordered lehenga from stri online store on 22nd Oct till I didn’t receive any confirmation from side My Order no: 5060,so pls help me out and return my money back

  11. Me also ordered 4 sarees my order no is 5425 paid also 816 rs/- but yet not delivered my product…plz help me I want my money back…plz

  12. I have ordered some women’s bag 1543 Rs after deducting the amount of my account I haven’t received any mail or messages from this website I ordered on 8th of Sep 2020. It’s been a 19 days. How can back my money please help me.

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